Post Date: 10/15/2024

At Capital Bank we’re dedicated to keeping you and your financial information protected.

This week, we’re continuing our Cybersecurity Awareness Month series by discussing social engineering attacks.

From pretexting to baiting, social engineering attacks are some of the most common ways that hackers and bad actors obtain your private information.

Here is some more information about the methods used in social engineering attacks:

Pretexting your cell phone. A lot of times, pretexting is an unsolicited or random text message from someone claiming to be reaching out to you through a wrong phone number. In this situation, bad actors hope that you’ll reply and eventually share your private information.

Baiting through text messages or emails. Baiting is very similar to pretexting in the sense that bad actors are trying to engage in some sort of conversation with you. Ultimately, the bad actors will attempt to make you share your personal information during this conversation which will eventually lead to your sensitive information.

The most important thing to remember when encountering social engineering attacks is to never trust the unknown. Banks and financial institutions will never reach out to you about your private information via social media, email or text message. With that in mind, if something feels off, report the email or text message as junk and don’t interact.

How Capital Bank Can Help
We encourage you to visit your bank’s official website or call the main number for your bank if you are ever concerned and need clarification about who is trying to reach you. If you have any questions or concerns, don’t hesitate to reach out to Capital Bank. Our team is here to help you implement these practices and ensure your financial information is safe.